Privacy Policy

Last updated: December 2025. This page is provided for transparency and best practice. It is not legal advice.

What we collect

• Enquiry details: name/company, phone, email, and your message (including selected service).
• Technical survey data (for commissioned work): measurements, photos, notes and project data required to produce your survey pack.

How we use it

• To respond to enquiries and provide quotes.
• To deliver survey and design documentation.
• To improve our processes and templates (internally).

Sharing and processors

We do not sell personal data. We may use service providers to operate the website and communications. Where we do, they may process data on our behalf to deliver the service.

Client imagery and marketing

Client-identifiable reports and photos are not published without consent. Any marketing imagery is only used with explicit consent and with identifying details removed.

Data retention

We retain data only as long as necessary for delivering services and operating the business. You can request deletion where applicable.

Contact

To request access, correction, or deletion, email: info@vertex-surveys.co.uk (subject: Data request).