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Contact

Contact Vertex for quotes, survey requests, and support

Installer teams can send postcode and scope here. Homeowners can request a survey or ask about a booked visit.

Request survey Get pricing Call 03301 330387 Email Vertex

Typical response window: within a few working hours for new enquiries. If a job is unusual, we still confirm scope and the next step quickly.

Routes

Pick the fastest contact route

Homeowners

Request a survey or ask about a booked visit

Best route if you want a survey before speaking to installers, or if you need to ask about access, timing, or privacy for an upcoming visit.

Email about a homeowner survey

Quotes

Pricing and survey scope

Best route for new installer work. Send postcode, service, access issues, and any deadline. We confirm scope, lead time, and final pricing before anything is booked.

Open quote form

Support

Existing jobs, portal access, and team support

Use this route for updates on live jobs, delivered reports, user setup, access issues, or support questions about the process.

Email support

Details

Direct contact details

Company

Registered business details

Vertex Renewable Energy Surveys

20 Nooking Close
Doncaster
DN3 3ER

Company number: 16507821

If you want to review the format first, you can look through the sample report, deliverables, and case studies.

Request survey View sample report See pricing
Send this

What to include so we can answer quickly

The fastest enquiries are the ones with enough job context for a real answer. If you are an installer, send the postcode, service type, property size if known, any deadline, and anything unusual about access or scope. If you are a homeowner, tell us whether you need a heat pump survey, solar survey, heat loss calculation, EPC, or general guidance before approaching installers.

Installer enquiries

Postcode, service, deadline, and known constraints

That lets Vertex check coverage, travel, lead time, and whether the guide price needs a manual review before the job is booked.

Homeowner enquiries

Property type and what you want checked

A short summary is enough to point you toward the right survey route, sample report, or preparation guidance.

Support requests

Job reference, address area, or portal user email

For existing bookings, include the detail that helps us find the record quickly without asking another question first, especially if the request relates to portal access or a delivered report.