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Homeowners

If your installer has booked a survey

What to expect, how to prepare, and how we handle photos.

We’re there to capture evidence that helps your installer plan and explain the installation clearly.

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Professional electrical assessment captured as part of a renewable energy survey

We capture evidence that helps your installer plan clearly and explain decisions confidently.

On the day

What happens during a survey visit

The exact checks depend on what your installer booked, but the visit is typically focused on measurements, photos, and site notes.

Access

What helps us move quickly

  • Clear access to relevant areas (e.g., loft hatch, utility space, plant locations)
  • Access to the meter and consumer unit (if applicable)
  • Outdoor access for location context where relevant
Photos

Photos are evidence, not marketing

  • Photos document constraints and existing equipment
  • Client-identifiable reports and photos are not published without consent
  • Sample packs are anonymised to protect privacy
Questions

Rescheduling or concerns

  • If you need to reschedule, contact your installer first
  • If access is limited, tell us early so we can plan the visit
  • Email us: info@vertex-surveys.co.uk
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