Guide price first, confirmed quote before booking
Use the builder to see the likely route, then send postcode and scope so Vertex can confirm travel, lead time, and the final number.
The questions installer teams and homeowners usually ask first: pricing, what gets delivered, turnaround, portal access, and how Vertex confirms scope before anything is booked.
Most questions fall into three groups: what the job costs, what the team gets back, and how the handover works after the survey. The jump links above take you straight to the detailed answers.
Use the builder to see the likely route, then send postcode and scope so Vertex can confirm travel, lead time, and the final number.
Survey report and organised photos are the core handover. EPC and heat loss outputs are included when they are part of the booked job.
Installer teams can use role-based access so the office, design, and install teams do not need to forward files around manually.
Use Get pricing, choose the services you need, and send the postcode. We then review the live job and confirm scope, travel, lead time, and the final price before anything is booked. If you want to inspect the output first, start with the sample report.
Vertex shows a guide price first, then checks the live job before booking. Current public base rates are ASHP from £250, solar from £200, battery from £100, and heat loss from £150. Final price depends on service mix, property size, travel, and scope, and we confirm that before the visit is booked.
ASHP, solar, battery, and heat loss work can be combined where the property and scope suit it. The most common bundles are ASHP plus heat loss, and ASHP plus solar. Use the guide price builder to see the combined rate before you send the job through for review.
Vertex delivers installer-ready survey reports with labelled photos, measurements, and site notes in one clear layout. EPC and heat loss outputs are included when they are part of the booked scope. The best next pages are Deliverables, the sample report, and the portal page.
Survey report and organised photos are typically available on completion of the visit. EPC is delivered by next morning. If a heat loss calculation is in scope, that is typically delivered the next day. We still confirm lead time before booking because route planning and scope can change timing.
No. Vertex is a survey and evidence business. We carry out surveys, heat loss calculations, EPC work, and related documentation so installer teams can quote, design, and install with better site information.
Yes, Vertex works across the UK. Availability still depends on postcode, route planning, and scope, so send the postcode first and we will confirm coverage and lead time before the job is booked.
We provide survey and evidence outputs, plus solar design documentation where required, including layout, inverter and battery siting, schematics, and kit-list support. If you need design scope confirmed first, use Get pricing and we will confirm exactly what is included before booking.
Vertex focuses on measurements, photos, and site notes rather than a sales visit. The useful preparation is simple: make key areas accessible and have any EPC, insulation, window, or heating paperwork ready if it is available. Full guidance is on the Homeowners page.
Helpful EPC evidence includes the current EPC report, insulation proof, window or door specifications, and heating or hot-water model details. Photos of paperwork are usually enough if that is what you have on the day.
Yes. Many installer teams start with one live job to check the report quality and turnaround. Use Get pricing, share postcode and scope, and we will confirm timing and outputs before booking.
Portal access can be split by role, so different people only see what they need and do not have to share inboxes or forward files around. See Portal for more detail and use Get pricing if you want portal onboarding for your team.
If the FAQ answered the basics, the next decision is whether to inspect the output, build the guide price, or send a live job for review.