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ASHP survey guide

What happens during an air source heat pump survey?

A useful ASHP survey is not just a quick look at where the outdoor unit might sit. It captures the site evidence the installer needs before pricing, design, sound checks, and installation planning move forward.

Use this guide with the air source heat pump survey, ASHP survey, and heat pump survey pages.

Quick answer: the survey checks where the heat pump can sit, how it connects to the property, what sound and access constraints exist, and what evidence the design team needs for heat loss, pricing, and reporting.

The main survey stages

StageWhat happensWhy it matters
Scope confirmationPostcode, property type, survey route, heat loss scope, EPC need, and installer requirements are confirmed before the visit.The surveyor needs to know whether the job is ASHP-only or part of a wider heat loss, EPC, or solar route.
External sitingPotential outdoor unit positions, access, clearance, boundaries, windows, surfaces, and visible constraints are recorded.The unit location affects sound checks, pipe runs, maintenance access, and whether the proposal is practical.
Plant and electrical contextCylinder area, existing heating system, meter, consumer unit, isolator route, and visible electrical context are captured where required.The heating and electrical reality often decides whether a quote is clean or needs revision.
Room and fabric evidenceRoom measurements, floor plan context, emitter notes, insulation clues, and fabric assumptions are captured if heat loss work is in scope.Heat pump sizing depends on the rooms and fabric assumptions, not only on the old boiler size.
Report handoverPhotos, notes, measurements, constraints, and route details are put into a report the installer and designer can work from.A clear report reduces callbacks and makes the next decision easier to defend.

What the surveyor is trying to avoid

The survey is there to catch the details that normally create rework: a unit location that cannot work, a sound path that was not considered, a long cable route, an awkward cylinder change, missing room measurements, weak heat loss inputs, or photos that do not show the decision points clearly.

That is why the best ASHP survey packs do not stop at one external photo. They show the proposed unit area, the route back to the plant, nearby windows and boundaries, consumer unit context, plant-room constraints, and the room evidence needed by the design team.

How MCS 020(a) sound inputs fit in

An air source heat pump survey should capture the site details needed for sound checks, but the final responsibility for the calculation and design decision sits with the competent installer or designer. The survey evidence should make those decisions easier by showing the proposed unit position, relevant windows, boundaries, surfaces, and any obvious constraints around the property.

For the broader checklist, use the air source heat pump survey page. For pricing and report proof, use the ASHP survey page. For room-by-room inputs, use the heat loss calculations guide.

What the report should make clear

Outdoor unit

Location, access, and sound context

The report should show where the unit may go, what sits around it, and which nearby features could affect access or sound checks.

Property evidence

Rooms, emitters, and fabric assumptions

Where heat loss work is included, the report should connect the measured rooms and fabric assumptions to the design route.

Installer handover

The next team can work from it

Photos and notes should be grouped around the decisions the installer, designer, and customer need to make next.

Air source heat pump survey questions

The survey captures outdoor unit siting, access, sound inputs, plant context, pipe and cable routes, electrical evidence, measurements where required, and report notes for the next team.

No. ASHP survey is the shorter trade phrase for an air source heat pump survey.

It can include heat loss evidence and calculations when that is part of the booked scope. The route should be confirmed before the survey is arranged.