Confirm what evidence is missing
For heat pump evidence, the weak point is usually not the headline requirement. It is the missing photo, document, measurement, or site note that stops the next person from trusting the job record.
Heat loss outputs are only as reliable as the inputs and assumptions that sit behind them.
Last updated: April 2026
If a calculation can’t be explained, it can’t be trusted. The report should make inputs and assumptions visible.
Heat loss work is always to the agreed scope. But in practical terms, reliable inputs usually come down to the same few building blocks.
If you want room-by-room outputs, the survey report should make these inputs easy to verify:
Assumptions aren’t “bad” — hidden assumptions are. A good report documents assumptions in plain language so installers can explain them to homeowners.
Disclaimer: This guide is general best practice for heat loss inputs. Always follow your scheme/provider requirements and project-specific scope.
For the broader explanation of how these inputs feed the final result, read how heat loss calculations work in UK homes.
Use this guide as a decision check, not as a generic reading page. The useful question is whether the evidence behind heat loss inputs: measurements and assumptions is strong enough for an installer, designer, or homeowner to move to the next step without another round of avoidable questions.
For heat pump evidence, the weak point is usually not the headline requirement. It is the missing photo, document, measurement, or site note that stops the next person from trusting the job record.
A survey report should show what was seen, what was measured, what could not be accessed, and what still needs a design or installer decision. That keeps assumptions visible instead of hiding them inside a photo set.
The office, design, and install teams should be able to open the same report and understand the evidence path. If the page helps you spot what to ask for before survey day, it has done its job.
For a live project, pair this guidance with the sample report, deliverables, and guide price builder so the job is reviewed against the same standard Vertex uses for survey delivery.